Our Shop's Return Policy

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Refurbish Canada - Providing Refurbished ThinkPad Lenovo Microsoft Authorized Refurbished in GTA Markham


All sales of Refurbished & New or Off Lease , Factory/Warehouse laptops, notebooks, equipment, PCs, Workstation, books, costumes, DVDs and accessories are subject to a 7 day return policy. Buyer is subject to an RMA# and is responsible for the return shipping cost!


All items are eligible for exchange 30 days after the purchase. All purchases are covered under a 90 day warranty*** unless advertised different on the product page of the item you are purchasing.

Simple 3 step Return Policy.

1. Login to your account created under www.RefurbishCanada.CA
2. Send an Email to Support Requesting an A return merchandise authorization (RMA).
3. Pack the laptop/notebook in it's original box with all accessories, please included the original recipt provided in the box or a print of a digital copy sent to your email upon purchase.

Upon receiving the product at Refurbish Canada, you will be issued a refund within 3-5 business days. If item is not DOA (DEAD on ARRIVAL) the item may be returned within 14 days of the purchase date & the customer is responisble for the return shipping and will be subjected to a 15-20% restocking fee. Returns must be accompanied by the original store receipt or the digital copy you received in place of the physical one via your email after you checked the item out & the RMA# provided.

If you have any questions or have a situation involving special circumstance, such as purchasing an item as a gift, please speak directly with your sales consultant or contact us.